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2.2 Based on 8 reviews
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  • Customers like
    • Persistence 1
    • Quality 1
  • Customers don't like
    • Being lied to 2
    • Civil rights violations 1

Very poor customer service. I cannot hear the menu plus it is confusing to me. I am on the road using a cell phone with mu speaker on i get about 50% of different menu. I can not leave message nor send email. I do not know how to get in to contact you I have tried many primerica site. How do i fond you The next draw from account will be block. I want to change bank. I can not understand how to do it6 i can not understand the... Read more

Was this review helpful? 0 0

I started not to write but everyone should know the type of scam they are running..First off DO NOT GIVE THEM YOUR ACCOUNT INFO!!! They will take money out of your account without your knowledge that is until u get a statement then whatever quote u sit down and negotiate will not be your actual fee they will go up and up on the "quote" anyways I had to change my account number for them to stop and since then I have been harassed unfortunately I... Read more

Was this review helpful? 2 0

I purchased a 10,000 policy at age 40 at around a rate $23.00 a month, with the hope that the policy would convert to a flexible premium or that the premium would not change. Wow when i turned 60 i received a note given me the option to continue my policy at a rate of $74.00. I was in shock wandering how am i going to keep my policy open at this rate.( great different coming from my budget) this lead me to act fast knowing that they were going... Read more

Was this review helpful? 0 3

My wife and I had prime America for years they sent my wife a prescription form to write down her prescriptions and send it back they canceled her and she'll is because they said that she might commit suicideI was not taking any prescriptions and they canceled mine to what was the reason thousands of dollars down the drain they are just scam artists Read more

Was this review helpful? 0 0

My husband died in a fatal car accident last summer. We have two children together, a toddler and an infant. We had a friend that just started working with Prime America a couple weeks before my husband's passing. He kept on nagging us sitting down with him to help him with his training. He tried to make us buy insurance but we didn't want to. But, then he explained how it would help him get a promotion so we ended up getting a $500k policy on... Read more

Was this review helpful? 12 18

I signed an agreement for 30 years term life and Prime America has been charging my Bank a rate of 3 times the amount I signed up for. I disputed this with the Prime America Rep in Las Vegas and he doesn't know why they are over charging me. I called my bank to have a stop payment made and my bank charged me $30.00. Prime America is one of the biggest scammers in the world. I do not suggest Prime America to anyone... It's such a hassle and... Read more

Was this review helpful? 5 2

I was looking for insurance quote. She told me she needed my bank info to get a quote. Which I did. Then they took out money. Plus they also took other amounts out too. I haven't had my money returned when I filed a complaint. It has been about two years now. I don't have any return emails or calls from these ppl. I want to reopen my bank account. My bank is expecting me to pay this back. Which I agree is not fair. Read more

Was this review helpful? 5 1

I received a text from a Primerica advisor. That is what the card said. The second card that I received which replaced the initial food stained card that I received the first time. The Regional Vice President according to the card scheduled an appointment on New Years day. From a H.R. standpoint. The near mention that he was looking to make the company more diverse was already boarder line. But the fact that he said specifically said he was... Read more

Was this review helpful? 4 2

So sad when representatives knowingly prey on vulnerable impoverished community.Do to their positions at church.Cancelled my policy per their cancellation policy.They continued to attempt to run it through my bank account.After the fact.Causing me to accrue these fees.And inevitably closing my bank account all together.Beware do not do business with them.Especially if you meet them at church! Read more

Was this review helpful? 3 7

I had been a Primerica life insurance customer for approximately 20 years. I never missed a payment. After divorcing an extremely abusive (convicted multiple felon) husband associated with major government corruption and organized crime, I missed one payment. This was due to me and my children being terrorized at the time. Serious criminal/civil/human rights abuses were being perpetrated against us by third party agents, that did everything in... Read more

Was this review helpful? 7 6
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