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1.9 Based on 7 reviews
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  • Customers like
    • Persistence 1
    • Quality 1
  • Customers don't like
    • Being lied to 2
    • Civil rights violations 1

I purchased a 10,000 policy at age 40 at around a rate $23.00 a month, with the hope that the policy would convert to a flexible premium or that the premium would not change. Wow when i turned 60 i received a note given me the option to continue my policy at a rate of $74.00. I was in shock wandering how am i going to keep my policy open at this rate.( great different coming from my budget) this lead me to act fast knowing that they were going to electronically withdraw from my bank account. I call my agent and she said "nice doing business... Read more

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My wife and I had prime America for years they sent my wife a prescription form to write down her prescriptions and send it back they canceled her and she'll is because they said that she might commit suicideI was not taking any prescriptions and they canceled mine to what was the reason thousands of dollars down the drain they are just scam artists Add comment

My husband died in a fatal car accident last summer. We have two children together, a toddler and an infant. We had a friend that just started working with Prime America a couple weeks before my husband's passing. He kept on nagging us sitting down with him to help him with his training. He tried to make us buy insurance but we didn't want to. But, then he explained how it would help him get a promotion so we ended up getting a $500k policy on my husband and myself. Well thank god we did because a few weeks later is when my husband passed in... Read more

Was this review helpful? 8 12

I signed an agreement for 30 years term life and Prime America has been charging my Bank a rate of 3 times the amount I signed up for. I disputed this with the Prime America Rep in Las Vegas and he doesn't know why they are over charging me. I called my bank to have a stop payment made and my bank charged me $30.00. Prime America is one of the biggest scammers in the world. I do not suggest Prime America to anyone... It's such a hassle and RIP-OFF!!! Read more

Was this review helpful? 5 1

I was looking for insurance quote. She told me she needed my bank info to get a quote. Which I did. Then they took out money. Plus they also took other amounts out too. I haven't had my money returned when I filed a complaint. It has been about two years now. I don't have any return emails or calls from these ppl. I want to reopen my bank account. My bank is expecting me to pay this back. Which I agree is not fair. Read more

Was this review helpful? 4 1

I received a text from a Primerica advisor. That is what the card said. The second card that I received which replaced the initial food stained card that I received the first time. The Regional Vice President according to the card scheduled an appointment on New Years day. From a H.R. standpoint. The near mention that he was looking to make the company more diverse was already boarder line. But the fact that he said specifically said he was looking to bring on more Africian Americians shocked me! The fact that he also mentioned that me being a... Read more

Was this review helpful? 3 1

So sad when representatives knowingly prey on vulnerable impoverished community.Do to their positions at church.Cancelled my policy per their cancellation policy.They continued to attempt to run it through my bank account.After the fact.Causing me to accrue these fees.And inevitably closing my bank account all together.Beware do not do business with them.Especially if you meet them at church! Read more

Was this review helpful? 3 5

I had been a Primerica life insurance customer for approximately 20 years. I never missed a payment. After divorcing an extremely abusive (convicted multiple felon) husband associated with major government corruption and organized crime, I missed one payment. This was due to me and my children being terrorized at the time. Serious criminal/civil/human rights abuses were being perpetrated against us by third party agents, that did everything in their power to destroy our lives. During this time, Primerica canceled my policy and said they... Read more

Was this review helpful? 4 4

I am so mad. Infact beyond mad. How can a account go down almost $4000. in 6 months. A hundred or so, I can understand, but almost $4000. Then on top of that they want another $3000 of it for me to surrender it. This was my inheritance from my father and I am loosing it. This was my retirement I was going to use it for. I was told by agent that the plan was so good that they were switching to it themselves. I could have left it in bank where it was making very little interest, but I would have made a little something, not loose $4000. ... Read more

Was this review helpful? 5 2

I am sorry, I aloud my family to leave their old insurance, to join Prime American Insurance company, we had no problems reaching our agency as long as we were trying to join, but after we join, our agent always having problems with her phone, not only she will not answer her phone, the vice-president will no longer take calls, we have questions, agent refusal to answer phone WOW this is scary, if something help to my family how would we reach our agent, OMG ? Read more

Was this review helpful? 3 7
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